ECM · Document intelligence
Every document, digital or paper, found in seconds.

- Paper document reductionAverage across clients
- 90%
- Document retrievalFull-text + metadata search
- <3s
- File formats supportedIncluding CAD and video
- 200+
- Audit trail coverageEvery action tracked
- 100%
At a glance
- Digital + Physical records in one unified platform
- AI-powered OCR with entity extraction and auto-classification
- Automated retention policies with legal hold management
- Visual physical archive location builder (ReactFlow)
- Barcode-based physical inventory and movement tracking
Business Suite ECM is a fully integrated enterprise content management system built to handle the complete lifecycle of both digital and physical records. With advanced OCR and AI-powered classification, automated retention policies, physical archive location management, and deep ERP integration, ECM ensures your organisation's information assets are secure, discoverable, and compliant.
Strategic value
Information is the lifeblood of every enterprise operation, yet most organisations treat document management as an afterthought — relying on shared drives, email attachments, and paper-based processes that create audit exposure, knowledge silos, and compliance risk. Enterprise Content Management transforms information from a liability into a controlled, strategic asset that accelerates every business process it touches. The business transformation that ECM enables is profound. When every document — from supplier invoices and employee records to engineering drawings and regulatory submissions — is captured, classified, and instantly retrievable, the friction that slows daily operations disappears. Finance teams stop chasing invoice approvals through email chains. HR teams have every employee document audit-ready at all times. Legal teams retrieve any contract in seconds regardless of whether it was signed five months or fifteen years ago. For organisations operating in regulated industries, the compliance value alone justifies the investment. ECM's automated retention policies and legally compliant destruction workflows ensure that records are kept for exactly as long as required — and no longer. This directly reduces legal exposure from both over-retention and premature destruction, while generating the complete audit trail that regulators, auditors, and legal counsel demand. The physical records capability makes Business Suite ECM exceptional in a category where most competitors only address digital content. Organisations managing physical archive locations, box stores, and legacy paper records get a single platform to govern both worlds — with barcode-driven item tracking, loan management, and a visual location builder that brings spatial intelligence to archive management.
Capabilities
Digital and physical, in one platform.
Digital Document Management
Centralised repository with versioning, metadata tagging, full-text search, and access control.
Physical Records & Archive
Manage physical document containers, shelf locations, movement logs, and retrieval requests.
AI-Powered OCR
Intelligent OCR with entity extraction, classification, and automatic metadata population.
Retention Policy Engine
Automated retention schedules, legal hold management, and compliant destruction workflows.
Compliance & Audit
Complete audit trail, digital rights management, and regulatory compliance framework.
Visual Location Builder
ReactFlow-powered canvas for designing physical archive layouts and container hierarchies.
Barcode & Inventory
Scan physical items for inventory sessions, movement tracking, and loan management.
eSignature Workflows
Integrated electronic signatures with legally valid audit trails and role-based approval routing.
Live product
Real screens, real operations.


Regulatory alignment
Built for regulated industries.
Retention, access control and audit features are designed to help you meet the requirements of the following frameworks and to align your records programme with them.
Aligned with
- ISO 15489 Records Management
- DoD 5015.2 Records Management
- GDPR Data Protection
- HIPAA Healthcare Records
- SOX Financial Documents
- FINRA Financial Records
- FDA 21 CFR Part 11
- ISO 27001 Information Security
BC Skills Group
See this module working on your data.
See ECM capture, classify and retrieve your documents — and manage your physical archive — in a live session.