Intelligent Process Automation & AI Deployment
AI & Automation
Overview
- Reduction in manual processing time for automated workflows
- 70%
- Document extraction accuracy with AI-powered OCR
- 95%+
- Average payback period for AI automation investments
- 6mo
Artificial intelligence and process automation are no longer experimental — they are production-grade tools that deliver measurable ROI in enterprise environments. Our AI & Automation practice helps organisations identify the highest-value automation opportunities, design the AI architecture, and deploy Cortex AI's capabilities — including natural language interaction, predictive analytics, document intelligence, and agentic workflows — into their Business Suite environment. We combine deep platform expertise with applied machine-learning skills to deliver solutions that work in your specific context, trained on your data, and governed by your policies. Every engagement produces AI solutions that are explainable, auditable, and operated responsibly.
What we deliver
Intelligent Process Automation & AI Deployment
Cortex AI Deployment
Full deployment and configuration of Business Suite's Cortex AI layer including local LLM setup, RAG knowledge bases, and the conversational assistant.
Process Automation
Robotic process automation and intelligent document processing eliminate high-volume, rule-based manual tasks across finance, HR, procurement, and operations.
Predictive Analytics Models
Custom ML models for demand forecasting, churn prediction, equipment failure detection, and financial risk scoring trained on your Business Suite data.
Document Intelligence
AI-powered OCR and natural language understanding extract structured data from invoices, contracts, forms, and emails with over 95% accuracy.
Agentic Workflows
Cortex AI agents autonomously complete multi-step business processes — from supplier qualification to compliance checking — with human oversight at defined decision points.
AI Governance Framework
Policy documentation, model monitoring, bias detection, and audit trails ensure your AI deployments are responsible, transparent, and compliant.
How we work
AI & Automation
- 01
Opportunity Discovery
Process mining and stakeholder interviews identify the automation and AI use cases with the highest ROI potential across your organisation.
- 02
Proof of Concept
A focused PoC validates the technical approach and quantifies business value before committing to a full-scale deployment.
- 03
Build & Train
AI models are built, trained on your data, and integrated into Business Suite workflows with full testing and performance validation.
- 04
Deploy & Monitor
Production deployment with model monitoring, drift detection, and a retraining schedule ensures AI performance is sustained over time.
Other practices
Expertise
BC Skills Group
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